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Scenario
You are a successful software development consultant in a large consulting firm (e.g. Deloitte, EY,
KPMG, PWC, Boston Consulting Group). Given your success as a knowledgeable and creative
software development professional, your portfolio of clients has grown to include a diverse range of
organisations. These include large multi-national companies and government agencies through to
small to medium sized enterprises (SMEs).
Part A Short Answer Questions (45 marks)
Part A includes 9 questions. You should attempt all the questions (5 marks for each question).
A1. One of your clients is a ride-sharing company that concentrates exclusively on ride-sharing for
scooters. They require a short briefing on how to automate acceptance testing for their rideshare
application. As part of the short briefing you must briefly describe acceptance testing in
terms of its aim and criteria and describe at least one framework suitable for automation of
acceptance testing for this application.
A2. You have university as a client. The following shows their university graduate internships
directory. Develop a brief black-box test plan for this interface from a purely functional point of
view using strategies you have learned about or any you can think of. You can assume the
“SEARCH” buttons are designed to use the field above them in a search operation. Do not forget
the top of the page where you can assume that each category (e.g. interns, internships,
companies) is a hyperlink.
A3. You have landed a new software client that develops malware-detection software and they
have asked for your advice on software testing. They have asked you which of alpha or beta
testing is appropriate for testing malware-detection programs and why? Respond.
A4. You have a client who is a one-person operation. The individual is a brilliant programmer but
has a reputation as a loner who does not seek advice. As such, they have been asked by their
key investors to consult your firm on some aspects of configuration management. The client
develops software applications that are eventually sold on app store destinations. Explain why
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configuration management may not be necessary for applications that are designed by
individuals for such a destination.
A5. You have a banking client that has been in operation for over 150 years. In the development of
a new banking app, they are considering implementing ‘nightlies’ as part of their system build
processes. Provide some cautionary advice as to why such processes may be a challenge for this
specific client.
A6. A software development company in Melbourne will develop a customer relationship
management system for SCU in 1.5 years, using Scrum process management methodology.
Describe and explain possible difficulties/problems that may occur during the development
process.
A7. You have a large engineering company as a client and their software development team have
informed you that they are intending to implement test-driven (or test-first) development.
Describe possible obstacles to the implementation of TDD for this client.
A8. Translate the following statements from natural language to C# XML comments:
a. The parameter args are not used.
b. Returned is a URL.
c. See also TestClass.Main.
A9. A manufacturing company has its suppliers and wholesalers. A software system is needed for
their supply chain management. Recommend a distributed architecture for the industry chain
management system and explain why your recommendation is appropriate.
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Part B Essay Style Questions (55 marks)
Part B includes 5 questions. You must choose only 5 questions from the questions available.
If you answer more than 5 questions only the first 5 questions will be accepted.
B1. You have a client who is a major e-commerce player in Asia (business-to-consumers) and
their e-commerce website is a traditional multi-tier client/server system, which is
illustrated in the following figure. Their site crashed on the night of 11/11/2019, which
was an annual shopping festival, because of insufficient capability to process a huge
amount of purchase transactions in a short period of time.
They have asked you for advice to avoid this problem in the future. Provide two solution
options of distributed systems. Discuss the options in terms of their advantages and
disadvantages in the context of the client’s website, and determine which of the two
solutions you would recommend to extend the company based on your discussion. [11
marks]
B2. A university client has a system that uses the following program:
public char grade(int mark){…}
accepts a mark from 0 to 100 and outputs a grade of F or P according to the grading
rule:
• grade = F if 0 ≤ mark ≤ 49;
• grade = P if 50 ≤ mark ≤ 100.
Describe test cases and determine test cases for the program. Also explain if this testing
is black-box testing, unit testing, component testing, system testing, release testing,
and/or user testing. [11 marks]
B3. The manager of your team wants a one pager document that she can use for any client
who is seeking some quick information on software changes and configuration
management. Describe software changes with respect to configuration management,
and explain the types of software changes in software maintenance in terms of their
reasons. You should provide examples in your explanation. [11 marks]
B4. The manager of your team also wants a one pager document that she can use for any
client who is seeking some quick information on system vision documents. Describe this
document in software procurement, and determine and describe the following:
• The aim of the document.
• The audience of the document.
• The information needs of the audience.
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• The presentation of the document with respect to language and document style.
[11 marks]
B5. Your university client has asked for your advice on one of their systems. Once a student
user has been enrolled in one or more units, their information as a student would be
included in a relevant university database. During the study session, the student can
access a MyStudent Hub with their student account. The following is part of the MySCU
Hub page for you.
Describe user stories in XP (Extreme Programming), and write a user story to describe
the task/requirement of generating the above part of the MyStudent Hub page. [10
marks]
B6. Describe and explain Web services, and describe the significance of the coordination
services in SOA (service-oriented architecture) systems to your client, Spearhead
technology Services (STS). As this client develops Internet of Things (IoT) products, your
advice must be relevant to IoT. [11 marks]
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Part C Verbal/oral responses to questions that will be recorded (Pass/Fail)

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